Frequently Asked Questions
Pending – For unsuccessful payment transactions.
Processing – For Successful payment transaction and the order yet to ship.
Shipped – For the order shipped from R K Collections warehouse.
Canceled – For canceled orders.
You can check the status of the Order by logging into your account on RK Collections website. My account> Orders> Track the Order. If you have any queries in this regard, you can contact our customer care desk through email/phone.
R K Collections charges Rs.100 per order for shipping within India. For International Shipping, we charge a rate of INR 1500 for the first product and then INR 500 for each additional Product.
Yes. All the product prices displayed on the website are inclusive of GST. For outside India orders, the VAT/ Import Duties/ Local Taxes are borne directly by the customer.
We accept Debit Cards, Credit Cards & Net banking.
The customers can contact us at +91-8519856123 or write to us at firstname.lastname@example.org from Mon-Sat between 10:00 A.M. to 8:00 P.M. IST. We will be happy to assist you in every way possible.
Shipping timelines vary from location to location. However, for most pin codes in India, the parcel would reach you within 4 to 7 business days from the date of shipment. In the case of international shipments, the parcel would reach you within 10 to 15 business days.