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FAQ
Frequently Asked Questions
What is RK Collections shipping policy?
Please find our Shipping Policy here.
What does different order status in?
Pending : For unsuccessful payment transactions.
Processing : For Successful payment transaction and the order yet to ship.
Shipped : For the order shipped from R K Collections warehouse.
Canceled : For canceled orders.
How do i check status of my order?
You can check the status of the Order by logging into your account on RK Collections website. My account > Orders > Track the Order. If you have any queries in this regard, you can contact our customer care desk through email/phone.
What are the shipping charges?
Yes. All the product prices displayed on the website are inclusive of GST. For outside India orders, the VAT/ Import Duties/ Local Taxes are borne directly by the customer.
What are the modes of payments accepted while placing an order?
We accept Debit Cards, Credit Cards & Net banking.
How do i reach RK Collections customer care?
The customers can contact us at +91-8519856123 or write to us at [email protected] from Mon-Sat between 10:00 A.M. to 8:00 P.M. IST. We will be happy to assist you in every way possible.
What is the time it takes from when I place my order to when I receive my products?
Shipping timelines vary from location to location. However, for most pin codes in India, the parcel would reach you within 4 to 7 business days from the date of shipment. In the case of international shipments, the parcel would reach you within 10 to 15 business days.